Privacy Policy

PRATICK FEED (“we”) respects your privacy. This Privacy Policy describes how we handle personal information when you visit feed.pratick.net, register, subscribe, use the Pratick Feed iOS or Android reader app, or use our intelligence dashboards and alerts.

Data controller

The service is operated by APP PRATICK SARL, Lomé, Togo. For privacy enquiries, contact management@pratick.net.

What we collect

Email address. We collect your email address to create and synchronize your account, deliver product updates, authenticate sessions where applicable, and route operational alerts tied to topics you selected.

Subscription and usage context. We store information associated with your plan and preferences (for example, the operational niches you choose and dashboard session filters such as stream or category selections). These values help us personalize what you see in the live feed experience.

Where and how data is stored

Application data—including account identifiers and session-style preferences used to filter feeds (for example parameters aligned with topics or feed-interest style metrics)—is stored and processed using Supabase infrastructure with access controls suited to production workloads. We implement reasonable technical and organizational measures to protect confidentiality and integrity; no method of transmission over the Internet is entirely risk-free.

Mobile reader app

The Pratick Feed apps for iOS and Android load the same dashboard at feed.pratick.net. They collect the same account email used for passwordless sign-in and store session tokens on the device so you stay logged in. The apps do not add advertising identifiers, analytics SDKs, or cross-app tracking.

Premium subscriptions are purchased on the website in Safari or Chrome, not inside the store binaries. After you pay on the web, sign in again in the app with the same email to unlock the Premium feed.

Payment data — FedaPay

We do not collect, process, or store your full payment card numbers, card security codes, or mobile-money PINs. Eligible subscriptions are billed through FedaPay, which processes T-Money, Moov, Orange Money, MTN Mobile Money, Wave, and related checkout methods. Payment credentials you enter during checkout are handled on FedaPay-controlled systems pursuant to FedaPay’s privacy policy and security practices.

Retention

We retain personal data only as long as needed to operate the Platform, comply with law, resolve disputes, and enforce our agreements.

Account deletion

You can delete your Pratick Feed account at https://feed.pratick.net/delete-account.html. Confirm with the one-time email code. Deletion is immediate and removes your profile, preferences, and sign-in access.

Rights and choices

Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, or object to certain processing. Use the delete account page or contact management@pratick.net and we will respond within a reasonable timeframe.

International transfers

Our vendors (including Supabase and FedaPay) may process data in multiple jurisdictions. Where required, we rely on appropriate safeguards such as contractual clauses recognised under applicable frameworks.

Updates

We may revise this Privacy Policy from time to time. The revised version will be posted here with an updated effective date.